30 Days Money Back Guarantee @
please read these terms before your purchase
HaBangNet Corp offers a 30 days money back guarantee on all
Shared Hosting packages (exclude China Shared Hosting). There
are no refunds on vps hosting, dedicated servers, addon fees,
setup fees, China base Hosting including Shared Hosting,
administrative fees or domain name registrations. All refund
requests submitted for a Shared Hosting service after 30 days
will not be refunded. In addition, if you have had a previous
account with HaBangNet Corp, signed up and then canceled or have
a secondary account you are not eligible for a refund.
Consequently, only first-time accounts are eligible for a
refund. All refund will be process within 21-30 working days
from the date of approval of money back policy on your account.
Accounts that violate our Terms of Service and Acceptable User
Policy will not be issued a refund.
* Shared Hosting Services carry an unconditional thirty (30)
day satisfaction guarantee (Exclude China, Mainland Hosting). To
cancel your Shared Hosting Services and receive a refund of our
fees, you must contact us via the Client Portal within thirty
(30) days from the Effective Date and a refund will be issued.
* If you cancel after thirty (30) days from the Effective Date,
you will not be entitled to any refund, rounded up to the next
full month of service. No refunds will be issued for partial
months of service.
* Accounts that are terminated due to violations of our
Policies are not eligible for a refund and this Policy.
* All third party fees, including domain registration fees,
setup fees and migration fees, are non-refundable,
non-negotiable and excluded from our Money Back Guarantee.
Further, SSL certificates have a Twenty Five (25) day refund
window from time of purchase.
* If you receive a free domain registration promotions (.com,
.net and .org), the retail price of the domain $15.95 will be
deducted from any refund amount upon cancellation. You will
retain the domain registration.
* If you have requested for the Free
Migration Service, you will be charged a fee of $25 for
2GB and below Data Migration, or $45 for 2GB and above Data
Migration for the migration service, as the migration service is
a free service for active customer only. So during the money
back policy, if customer canceled the services during the first
30 Days, we only deduct the migration fee for the time our
support team spend for the migration of your Data.
* Once your 30 Days Money Back Policy request get approved, we
will issue the refund back to the same transaction of the
payment where it come from directly, within 21-30 Working Days
upon the request get approved.
must provide HaBangNet Corp. a notice of cancellation within
five (5) days ahead of the monthly renewal date. Cancellations
must be submitted in writing via the ticket system by clicking
on the following link Ticket
System. Once we receive your request for cancellation and
have confirmed all necessary information a confirmation e-mail
will be sent that your account has been canceled and you will no
longer be billed by HaBangNet Corp.
a cancellation notice has not been submitted or received by you
for the cancellation of your account it will be assumed that the
cancellation has not been received and those services will be
billed on a recurring basis.
Failure to remit payment after three (3) consecutive days,
including the Anniversary Billing Date, shall result in a
termination of the account and all data will be deleted.
All Customer data remaining after three (3) days of non-payment
will be destroyed for security and privacy reasons.
HaBangNet Corp reserves the sole right to cancel or suspend
service to any customer with or without notice for violation of
HaBangNet Corp reserves the right to modify or amend or reject
the refund policy at any time.